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Find Answers to All Your Technology Questions

Discover everything you need to know about our products, services and purchasing processes. Browse our Frequently Asked Questions for detailed information and make informed decisions.

Digital Tech, your trusted source in the world of technology!

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Smartphone Store
  • What is the warranty offered on used smartphones?
    Our warranty varies depending on the grade of the device, but used devices are covered by a 60-day warranty.
  • How can I make a wholesale purchase?
    You can contact us through our online form or contact our sales team for information on bulk purchases.
  • What are the accepted payment methods?
    We accept 2 methods of payment: Bank Wire Transfer and USDT. Details available by contacting a sales representative.
  • Do you ship to my country?
    Yes, we ship to all Latin American countries. Please check with your local courier or shipping company.
  • How can I find out the exact status of the device I am purchasing?
    We provide accurate details about the physical and operating condition of each device in our product description. In addition, we provide detailed images and a user manual for further understanding.
  • Do you have customer service in Spanish?
    Yes, our customer service team is fully trained to provide assistance in Spanish.
  • Do you offer special prices for distributors and wholesalers?
    Yes, we have special programs and discounts for distributors and wholesale purchases. Please contact our sales team for more details.
  • ¿How much time does my order take to arrive?
    Delivery time varies by location and shipping method selected. By air, it is usually a week or two and by ship 15 to 30 days, depending on your mail box or shipping company.
  • ¿Puedo devolver un producto si no estoy satisfecho?
    We have a return policy. Check terms and conditions with your sales representative.
  • Do you offer devices from other brands besides iPhones?
    Yes, we have a wide selection of devices from a variety of popular brands. Explore our product category to see all available options.
  • What are the benefits of buying used devices?
    Buying used devices is more affordable and contributes to environmental sustainability. We offer quality products at competitive prices.
  • How can I get information about weekly promotions?
    Stay informed about our weekly promotions by subscribing to our newsletter or contacting a sales representative.
  • Can I customize a bulk order with different models and grades?
    Yes, we offer flexibility on bulk orders. Please contact our sales team to discuss your specific needs.
  • Do smartphones come unlocked for any operator?
    Yes, we guarantee that our devices are unlocked and compatible with most carriers.
  • How can I get more information about the company and its history?
    You can explore our "Our History" section to learn more about Digital Tech International and our history in the market.
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